16 Andrew Place, North Rocks, NSW 2151 (We offer convenient telehealth appointments, connecting you with quality care from anywhere.)
sana@santebysana.com.au
1300 172 683

Privacy Policy

1. Introduction

Welcome to Santé By Sana (“we,” “our,” “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://santebysana.com.au/. By accessing or using our website, you consent to the terms of this Privacy Policy.

2. Information We Collect

We may collect and process the following types of information:

  • Personal Identification Information: Name, email address, phone number, and postal address.
  • Health Information: Details related to your health status, medical history, and treatment plans, provided voluntarily for our services.
  • Technical Data: IP address, browser type, operating system, and browsing behavior on our website.

3. How We Collect Information

We collect information through:

  • Direct Interactions: When you fill out forms, subscribe to our newsletter, or contact us directly.
  • Automated Technologies: Cookies and similar tracking technologies that collect technical data as you interact with our website.

4. Use of Your Information

We use the collected information for various purposes, including:

  • Service Delivery: To provide and manage our dietitian services.
  • Communication: To respond to inquiries, send confirmations, and provide updates.
  • Personalization: To tailor our services and website content to your preferences.
  • Legal Compliance: To comply with legal obligations and protect our rights.

5. Sharing Your Information

We do not sell or rent your personal information. We may share information with:

  • Service Providers: Third-party vendors who assist in operating our website and services, bound by confidentiality agreements.
  • Legal Obligations: When required by law or to protect our rights and safety.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7. Your Data Protection Rights

You have rights under data protection laws, including:

  • Access: Request copies of your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Objection: Object to processing your data under certain conditions.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can set your browser to refuse cookies, but some features may not function properly.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices; please review their policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

 

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